Female Redruth mechanics speak of struggle for recognition

This is The West Country: Female Redruth mechanics speak of struggle for recognition Female Redruth mechanics speak of struggle for recognition

A female garage owner and female mechanic from Redruth have spoken out about the difficulties of working in the 'male chauvinist' motor industry.

A recent survey by Approved Garages showed half of the 1,330 woman participants admitted to asking a male friend or family member to accompany them to a garage when their car needed a service or repair work doing, in a bid to be treated fairly and so they wouldn’t get ripped off.

But it’s not just female customers who feel they get a rough ride, and Karen Gallagher and Samantha Congden of Redruth's North Country Garage have explained what it’s really like to work in a male dominated industry.

Karen, 49, owner of North Country Garage , said: “It’s still such a male chauvinistic environment and a lot of garages won’t take on female mechanics. Most women are discounted before even being given a chance.”

“The motor industry hasn’t changed enough over the years,” added Karen.  “I think it will change eventually but it will take a long time before we see that.” 

Mechanic, Samantha, 27, who works at the garage, struggled to get a job after passing the four-year mechanics course at Cornwall College with distinction.

“It’s hard as a female to get into the trade. Everywhere I went to get employment wouldn’t take me. I must have tried about twelve different garages and was turned down by all of them. I think it was because I was a woman that they didn’t want to take me on, but I stuck at it because I’ve always wanted to be a mechanic, even if some people thought it was quite an unusual choice for a woman.

“I would encourage women to go into the motor trade and if you fall at the first hurdle, don’t give up.”

Sam, of Falmouth, has worked as a mechanic for nine years and spent the past seven years attending courses to constantly update her skills and knowledge.

“Attitudes need to change mostly because a lot of people in the trade see it as a male environment.

“There’s a lot of difference between how I’m treated by male and female customers. When women customers bring in their cars a lot of them ask for me personally possibly because they trust me more because I’m a woman.

“But when men come in and ask me if someone can take a look at their car and then I follow them out they look at me quite strangely. When I’ve told them what’s wrong with their car and asked if they want a second opinion, because they seem sceptical, it makes me feel like I don’t know what I’m talking about. Fortunately we don’t get a lot of customers like that anymore because they’ve realised I know what I’m doing.”

Karen added: “Our customers respond very well to Sam but they automatically assume Sam is a man until they meet her. She had a hard run to get where she is, but once she’s dealt with a customer she gets their confidence. She’s a better mechanic than some of the men I’ve employed.”

Comments (5)

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9:44pm Tue 22 Apr 14

Gillian R.Z. Martin says...

I was interested to learn that a survey revealed many women ask a male to accompany them to a garage when taking a car for a service or repair etc so that they are not ripped off, I have never really given that any thought in the past. I have a very trusting but not naive nature.
I frequent Flora Motors in Helston and I am always alone, and have never felt that I was ripped off, if I did, I would tell them, in fact I have always found them most obliging, fair and reasonable.
I was interested to learn that a survey revealed many women ask a male to accompany them to a garage when taking a car for a service or repair etc so that they are not ripped off, I have never really given that any thought in the past. I have a very trusting but not naive nature. I frequent Flora Motors in Helston and I am always alone, and have never felt that I was ripped off, if I did, I would tell them, in fact I have always found them most obliging, fair and reasonable. Gillian R.Z. Martin
  • Score: 2

3:35pm Wed 23 Apr 14

GrahamHarris says...

Well I hope things improve, it wouldn't bother me a jot to have a woman looking at my car. All I want is good friendly service from someone who knows what they're doing.

There must be a an awful lot of women drivers out there who would also feel more comfortable taking their car to a female owned garage.
Well I hope things improve, it wouldn't bother me a jot to have a woman looking at my car. All I want is good friendly service from someone who knows what they're doing. There must be a an awful lot of women drivers out there who would also feel more comfortable taking their car to a female owned garage. GrahamHarris
  • Score: -1

8:48am Thu 24 Apr 14

GrahamHarris says...

Helston Rick wrote:
GrahamHarris wrote:
Well I hope things improve, it wouldn't bother me a jot to have a woman looking at my car. All I want is good friendly service from someone who knows what they're doing.

There must be a an awful lot of women drivers out there who would also feel more comfortable taking their car to a female owned garage.
What makes you think a women owned garage wouldnt rip women off anymore than men ripping women off with the cost or what work needs doing.
Because quite simply, men are more likely to commit a crime than women, theft, fraud or otherwise, common statistics man!!
[quote][p][bold]Helston Rick[/bold] wrote: [quote][p][bold]GrahamHarris[/bold] wrote: Well I hope things improve, it wouldn't bother me a jot to have a woman looking at my car. All I want is good friendly service from someone who knows what they're doing. There must be a an awful lot of women drivers out there who would also feel more comfortable taking their car to a female owned garage.[/p][/quote]What makes you think a women owned garage wouldnt rip women off anymore than men ripping women off with the cost or what work needs doing.[/p][/quote]Because quite simply, men are more likely to commit a crime than women, theft, fraud or otherwise, common statistics man!! GrahamHarris
  • Score: -5

11:44am Thu 24 Apr 14

Gillian R.Z. Martin says...

Helston Rick wrote:
GRZM do you always take your car in on your own because your husband/partner leaves you to pay for the garage bill? Is it the only way he can get you to part with your money, i think if women want equality then they should pay their share.
I am a widow, therefore your theory is invalid.
[quote][p][bold]Helston Rick[/bold] wrote: GRZM do you always take your car in on your own because your husband/partner leaves you to pay for the garage bill? Is it the only way he can get you to part with your money, i think if women want equality then they should pay their share.[/p][/quote]I am a widow, therefore your theory is invalid. Gillian R.Z. Martin
  • Score: 2

8:18am Sun 27 Apr 14

Gillian R.Z. Martin says...

Helston Rick wrote:
Sorry Gillian, how long were you married?
would you go out with someone who is married now?
Quite what relevance your questions have to the article I am not sure.

I was married for 23 years, and no I would not get involved with the husband or partner of someone else, unless they were clearly separated.
[quote][p][bold]Helston Rick[/bold] wrote: Sorry Gillian, how long were you married? would you go out with someone who is married now?[/p][/quote]Quite what relevance your questions have to the article I am not sure. I was married for 23 years, and no I would not get involved with the husband or partner of someone else, unless they were clearly separated. Gillian R.Z. Martin
  • Score: 1

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