Get involved! Send your photos, video, news & views by texting COUNTY GAZETTE to 80360 or email us
Fal River Visitor Information Centre goes from strength to strength
4:30pm Saturday 12th October 2013 in Cornwall
The Fal River Visitor Information Centre (VIC) which first opened to the public on the Prince of Wales Pier in Falmouth in 2011, is now welcoming more than 80,000 people a year through its doors.
In addition, staff deal with some 6,000 telephone calls and 7,000 emails and have taken more than 250 accommodation bookings worth in excess of £30,000 to the local economy.
Falmouth councillors were told of the centre’s on-going success by its manager, Nicola Kneebone. Nicola said: “It’s a very, very important asset for Falmouth. If we were not here, people would turn around and walk out of Falmouth again.
“We want to make sure they stay and that they are looked after when they are here. We have eight to ten volunteers between April and October and they are a really loyal bunch of people. They are absolute saints who really love Falmouth and want to tell everybody about it.”
The VIC took over from the Falmouth Tourist Information Centre which was forced to close after Cornwall Council withdrew its funding.
Last week, Councillor Steve Eva, said: “A couple of years ago I was quite sceptical about this company taking this over. It is quite nice sometimes to be proved wrong – they have done extremely well.”
Councillor Gerald Chin-Quee added: “I am highly impressed with the operation and that it is a seven-day a week operation.”
Comments are closed on this article.