Staplegrove Post Office seeks compensation for roadworks

This is The West Country: WENDY Betty outside the post office. WENDY Betty outside the post office.

THE owner of Staplegrove Post Office is fighting for compensation after he says roadworks cost his business more than £2,000.

Kalpesh Patel and manager Wendy Betty asked Taunton Deane Council to reimburse the shop for their losses while Wessex Water work was carried out around their premises.

A petition has been signed by around 300 people supporting Mr Kalpesh, who has run the post office, on Manor Road, for three-and-a-half-years, but he said he is yet to receive a response from the council.

He told the County Gazette: “Because customers could not use us when the roadworks were on, they went elsewhere and now some of them do not come back.

“I am strong enough to be able to carry on but if it was another person running the post office it could have closed.

“I just want some compensation, either for the council to meet me halfway at £1,000 or at least pay me for a month's rate [£529] to compensate for the four weeks of roadworks.

“I understand the roadworks have to be done but it would be nice if they worked with us.”

In a letter to Taunton Deane Council, Mr Patel says they have had to endure losses to their business for the past four months as water mains work took place along Staplegrove Road.

The final nail in the coffin was four weeks of work along Corkscrew Lane which he said disrupted business and lost him £200 a week profit.

He added: “In the current economic climate it is difficult enough for small businesses like ours to even survive, without the added pressure of losing hundreds of pounds per day through absolutely no fault of our own.

“Not only are we losing money due to this, obviously we are losing customers and there is no guarantee that they will return.

Taunton Deane Council say they responded to Mr Patel's letters twice and asked him to apply for a reduction through their valuation office.

In their guidelines, it states as a general rule a 'material change of circumstances', including roadworks, would need to last at least six months before they could consider it having an impact.

Somerset County Council apologised for any disruption but was unable to offer compensation as they say Manor Road was not closed until after the Post Office entrance with access via Staplegrove Road being unaffected.

Comments (7)

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11:23am Thu 19 Dec 13

Prongs says...

Why isn't the owner asking Wessex Water for compensation. They were the ones who were doing the roadworks, not the Council
Why isn't the owner asking Wessex Water for compensation. They were the ones who were doing the roadworks, not the Council Prongs

12:06pm Thu 19 Dec 13

topcataj says...

Indeed, not sure TDBC have anything to do with this at all. They have nothing to do with roads, no control over road works and I assume nothing to do with Wessex Water.

They are however having to spend tax payers money dealing with this misdirected complaint.
Indeed, not sure TDBC have anything to do with this at all. They have nothing to do with roads, no control over road works and I assume nothing to do with Wessex Water. They are however having to spend tax payers money dealing with this misdirected complaint. topcataj

12:45pm Thu 19 Dec 13

TauntonBloke29 says...

I have lived all over and can quite honestly say that TDBC is by far the best. I hate the amount of council tax i have to pay but accept it is the same wherever we live in the country. Why should they have to pay compensation? I feel for her, its not fair at all. But why not go directly to Wessex Water? Personally I would have carried out some drastic action to keep disruption to a minimum, there are ways!!!
I have lived all over and can quite honestly say that TDBC is by far the best. I hate the amount of council tax i have to pay but accept it is the same wherever we live in the country. Why should they have to pay compensation? I feel for her, its not fair at all. But why not go directly to Wessex Water? Personally I would have carried out some drastic action to keep disruption to a minimum, there are ways!!! TauntonBloke29

4:19pm Thu 19 Dec 13

TauntonMayor says...

aad
aad TauntonMayor

4:22pm Thu 19 Dec 13

TauntonMayor says...

Surly though the road works are nessersary. Atleast the council or Wessex Waters are fixing the roads/ water pipes.

If they had to pay compensation to every homeowner/business that was effected by this type of work it would just reduce the number that happen. Not that I enjoy the disruption caused, however leaking pipes and pot holes are worse
Surly though the road works are nessersary. Atleast the council or Wessex Waters are fixing the roads/ water pipes. If they had to pay compensation to every homeowner/business that was effected by this type of work it would just reduce the number that happen. Not that I enjoy the disruption caused, however leaking pipes and pot holes are worse TauntonMayor

12:02pm Fri 20 Dec 13

Mi_Coc says...

The Wessex water was necessary but I did find the time of traffic calming measures in corkshcrew lane bad I mean on top of the Wessex water.

Is this actually a failing business that is trying to make some money before closing down.
The Wessex water was necessary but I did find the time of traffic calming measures in corkshcrew lane bad I mean on top of the Wessex water. Is this actually a failing business that is trying to make some money before closing down. Mi_Coc

1:00pm Fri 20 Dec 13

heather147 says...

I think the Post Office owners should approach Wessex Water for compensation. Wessex Water seem to have no idea whatsoever and Taunton this year has just been one massive road works with everywhere seeming to be dug up, sometimes more than once.

Back in the summer two men from Wessex Water dug up the pavement outside my house. They made a lot of noise and caused a lot of disruption for a whole morning. They said we had a water leak. I said I don't know who reported it but it wasn't me. As far as I knew we didn't have a leak. It turned out that the leak was next door and someone had already fixed it!
I think the Post Office owners should approach Wessex Water for compensation. Wessex Water seem to have no idea whatsoever and Taunton this year has just been one massive road works with everywhere seeming to be dug up, sometimes more than once. Back in the summer two men from Wessex Water dug up the pavement outside my house. They made a lot of noise and caused a lot of disruption for a whole morning. They said we had a water leak. I said I don't know who reported it but it wasn't me. As far as I knew we didn't have a leak. It turned out that the leak was next door and someone had already fixed it! heather147

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